Quality Management

Mission-Aligned Consulting: Dodging the Pitfalls of Misguided Advisors

In the intricate and high-stakes realm of medical transport, air ambulance companies must navigate a labyrinth of challenges and potential pitfalls. When engaging with a consultant, you expect that their expertise and experience will assist in the strong development of your program. However, the reality is that not all consultants are created equal. Some may […]

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Perspectives: Global Differences in Air Ambulance Staffing

Learn how the number and type of medical staff in an air ambulance varies from region to region and how these differences are a result of different rules and requirements. Find out how different medical teams work together to help critically ill and injured patients while they are being transported.  Staffing of air ambulances and

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Brokering Medical Flights: Read Before Taking Flight

From time to time, it may be necessary to utilize an industry partner for an air ambulance flight. When it comes to brokering medical flights, there are crucial requirements and standards that must be followed to ensure the highest level of patient care and safety. In this blog, we will explore the necessary considerations and

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6 Ways Medical Transport Companies Can Show Their Commitment to Quality and Safety

As a consultancy, we understand the importance of demonstrating a commitment to quality and safety to gain the trust of clients and the public. Accreditation is one way to showcase adherence to industry standards, but there are numerous other ways to show the same level of dedication. 1.     One way to demonstrate a commitment to best

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It’s No Secret. {The Qualities Payors Seek In Air Ambulances}

For seriously ill and injured patients, air ambulance services can save their lives, but they can also be very expensive. Because of this, many insurance providers and assistance companies have stringent guidelines for the air ambulance services they will pay for.  The insurance or assistance company will make arrangements and cover the costs, up to

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The Top Tools for Tracking Metrics and Key Performance Indicators

The Top Tools for Tracking Metrics and Key Performance Indicators

Key performance indicators (KPIs) are critical for measuring just how effectively your organization is working toward achieving its goals, including its readiness for accreditation. However, while they are crucial for any business’s success, they are only as good as the tracking tools used to measure those KPIs. When measuring clinical KPIs, your charting software likely

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Why You Can Trust Us.

Your information’s security and privacy are important to us. I want to discuss this for one very important reason: there are some untrustworthy individuals in the medical transport industry, especially aeromedical. Sharing your propriety company processes, documents and procedures is necessary for internal stakeholders, and on occasion, external collaborators. There is a level of trust

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Clinical Policies & Procedures are Circular

(Policies & Procedures + Quality Management) ÷ Education & Training = √ Accreditation They aren’t just binders and long documents that everybody loathes. Establishing Policies & Procedures (P&P) that are in-line with an agency-defined Quality Management (QM) and Education & Training (E&T) Programs is quite simple — they work in concert with one another. While there

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Education & Training is NOT JUST Education & Training!

Learn the importance of developing and scaling your training program to your service area and scope of practice. As you read in the previous post, your Quality Management (QM) program is very closely tied to your Education and Training (E&T) program. To your frontline clinical staff, it is either a welcomed benefit as a team member

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